Privacy Policy

Last updated: January 2025

Introduction

At JapanDirect, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shipping proxy service.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Shipping addresses in Kazakhstan
  • Payment information (processed securely through third-party providers)
  • Order details and product links

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Provide customer support
  • Improve our services and user experience
  • Send you service updates and promotional offers (with your consent)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@japandirect.com